Returns and refunds

Returns and Refunds

At Sacré Mods, we want your shopping experience to be clear and transparent.

How to Request a Return?

For any return request, contact us via our Contact page, providing your order number, the purchase date, and the reason for your request.

We will provide you with the procedure to follow and the applicable return address.

Return Conditions

Returns are processed in accordance with the applicable terms of sale and the consumer rights provided by current legislation.

Before returning an item, wait for our instructions to ensure that the package is sent to the correct address.

Refunds

After receiving and inspecting the return, we will inform you of the outcome of your request. When a refund is due, it is issued according to the applicable terms and timeframes.

Damaged Item or Incorrect Order

If your item arrives damaged or does not match your order, contact us promptly, attaching photographs and your order number if possible.

For any questions, our Contact page remains at your disposal.